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Faq

Below are the quick answers to some of our most frequently asked questions.

Which documents are needed to pick up a rental car?

To rent vehicles from autorent every client must present:
– Passport
– Driving license

What is included in the rental charges?

– Use of the Vehicle
– Additional Drivers
– 24 Hour Assistance
– All Taxes and VAT
We also offers complimentary:
– Airport pickup/return
– Hotel pickup/return
– After hours service
– VIP service
– Snow chains
NOT included:
– Fuel
– Tickets/fines
– Green card insurance if driving abroad

Do I need a credit card?

No, you can pay also Cash

Can I change my booking and do I have to pay a cancellation fee?

Yes, you can change it everytime. When you want to cancel your booking, you need to pay extra.

Are the cars with unlimited KM?

No, you can drive only 200 KM for free.

Extra costs: 0,15€/KM

Can I rent the car at one place and drop it off at another station?

Yes it is possible, but only if you talk to our Staff.

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